Associate Data Engineer, Customer Success

Country: US

City: Boise

Job Category: Customer Success

Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo’s large enterprise and mid-market customers across 30+ industries have received payback in less than 6 months. For more information, visit www.denodo.com.

We are a fast-growing, international organization with teams across four continents and we work with a cutting-edge technology, but that's not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way

Job Description

Are you looking to kick-start your career within an international software product company? Then our Data Engineer role for fresh graduates will be a fantastic opportunity for you.

Denodo is a fantastic place to begin your career. We are the leader in Data Virtualization and we are embracing a culture that puts people first, where everyone has the opportunity to own their career and make a contribution towards the modern change, and is given the space to grow personally and professionally.

At Denodo we focus on attracting, retaining and developing people who are committed to doing their best and deliver on their promises. We are looking for people who value different perspectives, who build sustainable relationships and who dare to shape the future and want to make a difference.

Your career with us will combine cutting edge technology, exposure to worldwide clients across all industries (Financial Services, Automotive, Insurance, Pharma, etc.), exciting growth paths and direct mentorship.

Your mission will be to help and assist our clients and partners to realize their full potential through accelerated adoption and productive use of Denodo’s Data Virtualization capability to provide modern solutions for agile data delivery to empower people.

Job Responsibilities & Duties

Education, coaching and support during the introduction as well as ongoing projects of the Denodo Platform to achieve high level of client satisfaction.
Diagnose and resolve client’s inquiries related to operating Denodo software products in their environment.
Participate in problem escalation and call prevention projects to help clients and other technical specialists increase their efficiency when using Denodo products.
Contribute to knowledge management activities and promote best practices for project execution.
Implement product demos and pilots to showcase Data Virtualization in enterprise scenarios, cloud deployments and Big Data projects.
Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client’s business cases, requirements and issues.

Desired Skills & Experience

Required Skills

Experience Range: Open to Fresh Graduates (must be top-ranked and exceptionally qualified)
University Degree relating to information systems or computer science (Bachelor or Master)
Understanding of Data Integration flavours
Solid understanding of SQL and good grasp of relational and analytical database management theory and practice.
Good knowledge of software development and architectural patterns.
Technical skills include Java development, JDBC, XML, Web Service related APIs, experience with version control systems (e.g. SVN, git).
Experience in Windows & Linux (and UNIX) operating systems in server environments.
Personal and Relationship qualities: Professional curiosity and the ability to enable yourself in new technologies and tasks. Active listener. Curiosity and continuous learning. Creativity. Team worker.
Communications: Good written/verbal communication skills in English (other international languages a plus) are essential for interaction with clients, making presentations, attending meetings and writing technical documentation.
Willingness to travel.

Non-mandatory Skills ( Nice to have)

Basic experience in Big Data, NoSQL, and InMemory environments is welcome.
Basic experience in cloud environments (AWS, Azure, GCP...) is welcome.
Foreign language skills are a plus.

Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law.

We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.